Relevance
How well your profile matches what someone searched. Categories, services and your description do most of this work.
Google Business Profile · Google Maps
When a homeowner searches for your service nearby, your Google Business Profile is often the first thing they see, right on the map. We make sure it's complete, active and set up by Google's rules, so it shows up and gets the call.
Google Business Profile · live
How Google decides
Google's own help center lists three factors for local ranking. You can't change your distance. You can improve the other two, and that's what Google Business Profile optimization is about.
How well your profile matches what someone searched. Categories, services and your description do most of this work.
How close you are to the person searching, or to the place they named. A service area set up honestly helps you show up where you really work.
How well known your business is. Reviews, your rating, your website and mentions around the web all count.
What we optimize
Most people still call it Google My Business. Whatever the name, Google My Business optimization covers the same sections, and we go through every one.
Your profile has to be verified to show up properly, and you should own it, not a former employee or an old agency. Google may verify by phone, email, postcard or a short video.
Your legal name or official DBA, with no extra keywords. The same phone and address on your profile, your website and every directory that lists you.
The primary category is one of the strongest signals in the whole profile. Pick the one that matches your main service, then add the secondary categories that apply. Google allows up to nine more.
What you do and where you do it, in the first 250 characters, because that's what people read. Factual, with no links or promotional claims, which Google doesn't allow in this field.
Regular hours kept up to date and special hours for holidays. If you work at the customer's location, like most contractors, you can hide your address and list a service area instead.
Your logo, a cover photo, your team, your vehicles and finished jobs. New photos every few months keep the profile active and give people a reason to trust you before they call.
Each service listed with a clear name and a short description, a post every week or two, and your website linked with tracking so you can see which calls came from the profile. A good contractor website makes the link worth clicking.
Client results
Once their profiles and sites were set up, Google started showing them to people searching for their service nearby. Data from each client's Google Search Console.

654
Impressions in 13 days
Showing for “sod installation charlotte” and “land grading charlotte nc”.

23
Organic clicks, $0 in ads
A 4.1% click-through rate on searches like “junk removal concord”.

6.1
Average Google position
Page one without ads. Next goal: the searches that don't include the brand.

964
Impressions in 13 days
Appearing for “retaining wall installation in upper marlboro, md”.
Free audit
The same review we run before any SEO project, because a profile with gaps weakens everything built on top of it.
Who owns the profile and whether it's verified.
Your primary category and every secondary one.
Consistency across your profile, site and directories.
Regular hours, holiday hours and the areas you cover.
Length, content and what's in the first 250 characters.
How many there are and how recent they are.
Count, rating and how many have a reply.
Whether each service is listed and described.
When the last one went up and how often you post.
Next steps
Start by creating, claiming and verifying your profile, step by step.
How to get your business on GoogleA strong profile works best with service pages and local SEO behind it.
SEO for contractorsComplete profiles with real reviews are the kind of source AI assistants draw on.
SEO for AI answersFAQ
The profile itself is free, and so is our audit. Fixing what the audit finds is usually a short project, and we'll tell you if that's all you need before suggesting anything bigger.
Yes. Google renamed Google My Business to Google Business Profile. GMB optimization and GBP optimization mean the same thing.
Fixes like the right category or a correct service area can make a difference once Google processes them. Reviews and photos build up over months. Distance to the person searching always plays a part, so results vary by neighborhood.
Yes. Service-area businesses can hide their address and list the areas they serve instead. It's allowed and common for contractors.
No. AI assistants lean on the same sources. When we asked ChatGPT for local businesses in Charlotte and Greenville, it listed companies with a physical address and plenty of Google reviews. A complete profile helps in both places.
No. Google Optimize was a website testing tool and Google shut it down in 2023. It has nothing to do with your Business Profile.


Send us your business name and the area you cover. We'll review your Google Business Profile and send you a plain-language list of what's missing, in English or Spanish.